|HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?|
Ready stock items: Our dispatch team will take 1 - 3 working days to pack and arrange for dispatch of your parcel.
Backorder items: All backorders placed are expected to arrive in 2-3 weeks time.
We will only deliver your parcel once all items in your order are ready.
Due to COVID-19 situation, you may experience a delay in the delivery of your order. We apologise for any inconvenience this may cause and we will do everything we can to get it to you as quickly as possible.
|HOW MUCH WILL SHIPPING COST?|
All shipping charges will be calculated automatically upon check out.
For the online purchases, we offer FREE DELIVERY for order above RM 200 (both WM and EM).
Orders under RM 200 will be charged a small shipping fee start from RM 8 for West Malaysia and RM12 for East Malaysia.
|WHAT SHIPPING COMPANIES DO YOU USE?|
We work with City-link Express company which is safe, efficient, and reliable.
|INTERNATIONAL SHIPPING RATES|
Yes, we gladly accept orders from all over the world!
But unfortunately, only Singapore shipping are available now at a weight-based rate, which will be calculated upon checkout.
Singapore customer will receive FREE SHIPPING when the purchase amount is exceeds MYR 350.
For other countries, kindly drop us a message for more shipping details.
|SELF PICK UP SERVICE|
Yes we do provide self pick-up service at our office studio based in J Dupion Residence.
You can choose your pick-up time & date upon the checkout page
All pick ups strictly on appointment basis only. We may not be able to allow your pick up if there is no prior appointment made.
|SAME DAY DELIVERY|
We do cooperate with Lalamove for same day delivery.
Rate starts at RM4 for each address within Kuala Lumpur. Delivery charges will be borne by customers while receive the items.
Do contact us for more further details.